Health & Safety Information

Health & Safety

The well-being of our guests and team members is our highest priority. As we welcome you to our hotel, we would like to share some of the steps we’ve taken to ensure the well-being of our guests and team members.

Cleaning & Sanitation

Our team has implemented enhanced sanitization protocols across the hotel, developed with guidance by local health authorities, the CDC, AHLA Safe Stay guidelines, and other governmental agencies. The frequency of cleaning and disinfecting the hotel, with additional focus on high-touch surfaces such as the front desk, elevators, door handles, and public restrooms, has been increased to ensure a clean and safe environment for our guests and team members. This elevated approach extends to the cleaning and sanitation processes within our guest rooms, restaurants, and event space, as well as team member service areas.

Housekeeping

Our enhanced cleaning and sanitization protocols for our guest rooms include cleaning products and standards that meet recommended guidelines. Protocols are approved for use against viruses, bacteria, and other airborne and blood-borne pathogens, particularly high-touch items and surfaces within the room. Housekeeping services are limited to stays three nights in length or greater and will be serviced every third day throughout the guest’s stay.

Hand Hygiene, Face Coverings & Gloves

Proper and frequent handwashing remains one of the most critical steps in preventing the spread of germs. Our team members are required to properly wash their hands hourly and immediately after doing such things as sneezing, touching their face, cleaning, entering or exiting guest areas, and before and after a shift. We have made hand sanitizer readily available throughout the hotel to assist with hand sanitation when a sink is not readily available.

Gloves will be worn by restaurant team members when preparing food or drinks; other team members throughout the hotel may also be required to wear gloves depending on duties and recommendations made by the CDC.

Physical Distancing

The tables in our event spaces are configured to allow proper spacing between attendees and tables, with enhanced sanitization protocols across the hotel, developed with guidance provided by local health authorities, the CDC, AHLA Safe Stay guidelines, and other governmental agencies.

Services & Amenities

The city, state, and federal health and safety measures we’ve adopted mean that some of the regular services and amenities we typically provide may differ from what you’ve experienced in the past or are communicated on our website. Don’t hesitate to get in touch with us with any questions you may have